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Smartbis vs Donuz: compare loyalty, repurchase and operation.

Donuz offers points and cashback programs with branded website and app, rewards and automations for customers and other audiences. Smartbis connects cashback, points and vouchers to communication and redemption on the brand portal. Compare personalization, integrations and operation before choosing.

S Smartbis

Platform to create points programs, cashback, vouchers, WhatsApp, automation, integrations, benefit clubs, and white label in a single operation.

D Donuz

Points and cashback platform with brand website and app, rewards, campaigns for inactive users and integrations with ERP, POS and e-commerce.

Compare how Smartbis and Donuz operate loyalty, repurchase and automation.

Editorial comparison published by Smartbis, with official sources consulted on 10/12/2026. “Confirm with supplier” indicates information not confirmed in the consulted sources and does not imply the feature is absent. Smartbis features and conditions depend on plan and configuration.

Official sources consulted: Donuz.

Discover Smartbis features: loyalty · Integrations · White label · API · Widget · Plans.

Feature
Smartbis
Donuz
Implementation and operation 3 Compared features
Implementation cost
No
Request proposal
Requires technical implementation
Self-service
Guided activation
Requires dedicated technical or marketing team
Not needed
Automations supported by AI
Brand, domain, and white label 4 Compared features
Own domain for the program
Dedicated portal
Confirm custom domain
Own brand in the program
Included
Branded website and app
White Label Resale
Included
Confirm with supplier
Benefit club with partners
Native
Gift cards; confirm club
Loyalty and repurchase 3 Compared features
Repurchase mechanics
Cashback, points, and vouchers
Points and cashback
Customer referral
Included
Referral incentives
Recovery of inactive customers
Automated
Campaigns for inactive users
Channels and automation 2 Compared features
Automatic communication
WhatsApp included
Email, push and SMS
Repurchase without manual campaign
Native automations
Automatic rules
Integrations and scale 6 Compared features
Operation in physical stores and eCommerce
Unified
ERP, POS and e-commerce
Integrations for Repurchase Operations
API and Connected Operation
API, integration and NFC-e
Balance Inquiry on Website
Widget Included
Loyalty website and app
Public API
Included
Open API
Networks, Franchises, and Multiple Units
Multi-unit
Multiple locations
Customer Service and Support
WhatsApp 24h
Chat, email and WhatsApp

Reference in loyalty and marketing.

more than 447 Real reviews demonstrate the results we generate for companies like yours.

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When does Smartbis tend to make more sense?

Donuz may make sense for rewards programs that also serve employees, professionals and B2B customers. Consider Smartbis to bring together cashback, points, vouchers, benefits club, brand portal and white‑label resale in your operation.

  • Program with the client's branding and the possibility of a custom domain.
  • Cashback, points, vouchers, coupons, referrals, and benefits club in the same ecosystem.
  • Simple operation for physical stores, e-commerce, networks, franchises, and white label resellers.

Want to create a loyalty program focused on real repurchase?

Smartbis combines cashback, points, vouchers, WhatsApp, email, integrations, and reports to turn purchases into measurable returns.