Loyalty App

Loyalty application with your company's brand.

Deliver to the customer a portal/PWA to consult wallet, statement, coupons, vouchers, partners, plans, suggestions, customer service, and regulations without developing an app from scratch.

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Customizable portal/PWA with logo, colors, and menus.
Wallet, statement, coupons, vouchers, and partners.
Customer service, regulations, plans, and suggestions on the same access.

Customer Portal Brand experience.

01 Customer logs in.

Accesses a digital experience with the visual identity and menus defined by the company.

02 Benefits appear.

Check balance, statement, coupons, vouchers, partners, plans, and program rules.

03 Return occurs.

Receives communication, redeems benefits, and returns to use in the physical store or e-commerce.

Without a customer area, the benefit exists but is hard to see.

The customer needs a place to check what they have, redeem offers, track history, and understand rules. The company needs a dedicated experience, not relying on scattered messages.

Hidden benefit.

Balance, coupons, and vouchers lose strength when the customer doesn't know where to check.

Experience without branding.

When everything depends on a separate channel, the program seems external and does not reinforce the relationship with the store.

Dispersed customer service.

Help, regulations, plans, partners, and benefits need to be organized in the same environment.

Smartbis delivers the customer portal connected to the loyalty program.

Customize the portal.

Configure logo, icon, colors, banner, menus, social networks, and display name.

Organize modules.

Activate wallet, statement, coupons, vouchers, partners, plans, invoices, dependents, and suggestions.

Connect channels.

Bring the customer to the portal via WhatsApp, email, widget, QR code, e-commerce, or customer service.

Monitor usage

Relate accesses, benefits, redemptions, customers, and recovered sales in reports.

The app consolidates the experience that keeps the program alive.

Digital loyalty card

Identify the customer and connect registration, balance, statement, and benefits.

Vouchers and coupons

Display available offers, redemption requirements, and generated codes.

Benefits Club

Organize advantages, partners, plans, and rewards within the portal.

Refer and earn

Allow customers to invite friends and track suggestions.

WhatsApp Marketing

Bring the customer back to the portal with balance, voucher, and return messages.

Site widget

Install program access on the company's current website or e-commerce.

Loyalty app handles operations that need to keep the customer close to the brand.

Physical stores

Portal for balance, coupons, vouchers, regulation, and return to point of sale.

E-commerce

Digital access to monitor benefits generated by online purchases and redemptions at checkout.

Clubs and associations.

Plans, partners, benefits, dependents, and customer service in a centralized experience.

Networks and franchises

Standardized experience for customers to track benefits across units and partners.

The loyalty app must be the meeting point between customer, benefit, and brand.

Having just a link or a balance screen isn't enough. The value lies in gathering wallet, redemption, communication, support, and history in an actionable experience.

Proprietary app from scratch. Requires planning, maintenance, integrations, and continuous development.

Simple page. Displays information but does not operate wallet, vouchers, plans, or redemptions.

Smartbis. Portal/PWA delivery with branding, loyalty modules, and connected operation.

Common questions about the loyalty app.

Is it necessary to develop an app from scratch?

No. Smartbis offers a customizable portal/PWA experience for the company to use with its branding and active modules.

Does the client install it on the app store?

The experience can be accessed as a portal/PWA through store channels like WhatsApp, email, widget, QR code, or link on the website.

What does the client see in the app?

Depending on the active features, they can see balance, statements, coupons, vouchers, partners, plans, invoices, referrals, dependents, help, and regulations.

Does the app work with physical stores and e-commerce?

Yes. It can support in-store sales, online purchases, integrations, widget, API, and voucher validation according to the configured operation.

Take your loyalty program to a digital experience of your brand.

Centralize wallet, statement, coupons, vouchers, partners, and support in a portal/PWA connected to the operation.

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