Offer without rules
Without requirements, limits, or stock, the campaign loses control and may incur costs without clear returns.
Vouchers and coupons
Vouchers and coupons to turn benefits into verifiable returns.
Create offers, rewards, and redemption codes with rules, usage periods, and operational validation to connect the digital benefit to the next purchase.
- Vouchers generated from balance, points, or manual redemption
- Coupons with image, rules, stock, and usage requirements
- Validation by operator, partner, or participating store
Controlled redemption
Valid voucher
01Benefit is available
Customer accumulates balance, receives cashback, collects points, or finds an eligible offer on the portal.
02Voucher is issued
Smartbis generates a ticket or redemption code with期限, rules, and linkage to customer and store.
03Store validates the usage
Operator or partner validates the voucher, and the redemption is recorded in the statement and reports.
Benefit without redemption control becomes a promise difficult to operate.
The customer needs to know what they can use, where they can use it, and until when. The store needs to validate smoothly and measure what truly resulted in a return.
Informal redemption
Screenshots, manual notes, and loose checks create errors, duplication, and doubts in operation.
Invisible result
Without validation and reporting, the company doesn't know which coupons brought customers back.
Smartbis closes the cycle between benefit, issuance, and validation.
Register the offer
Define name, image, required points, rules, eligible plans,期限, limit, and stock.
Publish on the portal
Display coupons and rewards on the brand portal with clear requirements for the customer to redeem.
Generate the voucher
The system issues a ticket/code from the balance, points, cashback, plan, or manual redemption.
Validate and monitor
Operators validate the voucher, and the company monitors usage, expiration, customer, and redemption location.
Vouchers and coupons connect the loyalty program to the store's actual operation.
Cashback
Convert monetary balance into a voucher to control usage in the next purchase.
PointsAllow accumulated points to generate benefits and redeemable rewards.
Loyalty AppDisplay coupons, vouchers, balance, and statement in a digital brand experience.
WhatsApp MarketingNotify the customer about issued voucher, available offer, and usage期限.
Customer recoveryUse vouchers as a direct incentive to reactivate those who haven't purchased in a while.
Return reportsTrack issued coupons, used vouchers, and recovered sales.
Coupons and vouchers help when the benefit needs to become concrete action.
Return offers, freebies, discounts at specific times, and next visit vouchers.
Coupons per campaign, loyalty rewards, and validation at checkout or by the operator.
Codes and benefits connected to the portal, widget, API, or store integration.
Benefits by participating location, eligible plans, usage limits, and partner control.
A voucher is not just a pretty coupon. It is the control of redemption.
The value is in moving from a benefit promise to a valid, traceable, and connected code for the customer who returned to buy.
Standalone couponPromotes an offer but doesn't always connect usage, customer, balance, and return.
Manual redemptionDepends on the team to check rules, note usage, and prevent duplication.
SmartbisEmits vouchers, validates usage, and records the result in statements and reports.
Common questions about vouchers and coupons.
What is the difference between a coupon and a voucher?
The coupon is the published offer or prize for the customer. The voucher is the generated ticket/code to control and validate the redemption of that offer.
Can a voucher have an expiration date?
Yes. A voucher can be issued with a deadline, rules, and usage limits. This helps encourage return without leaving the redemption indefinite.
Where can a voucher be generated from?
It can originate from cashback balance, points, plan purchase, manual redemption, or rules set by the company.
Who validates the voucher?
In a physical store, the operator, partner, or participating store can validate the code presented by the customer. In an integrated e-commerce system, the voucher can be automatically validated when used at checkout, maintaining the redemption record in the system.
Transform benefits into controlled and measurable vouchers.
Create coupons, issue vouchers, validate redemptions, and track returns within the same loyalty operation.