Points and indications to keep customers close after purchase.
Points program promotes loyalty and engagement among tutors.
Summary: The program promotes the loyalty of tutors, being an important channel for ongoing relationship.
A program connected to the client's real routine.
Veterinary activities focused on the care and well-being of pets. Loyalty and encouragement for recurring pet care.
Customers accumulate 30 points for every R$1 spent, which can be redeemed later.
The project replaces one-time campaigns with continuous relationship.
The case shows the program's goal, logic, and client experience without revealing internal metrics.
Maintain recurrence in bathing and grooming services and increase tutor engagement. Implementation of a points program that rewards tutors for each transaction and referrals.
How it works for the client.
The page translates the program flow into a clear, public narrative without feeling like an internal manual.
Next steps of the program.
Points programs can reinforce the recurrence of services.
Gamification is effective in increasing customer involvement.
Rewarded referrals help expand the client base.
Explore automations in communications and promote events to increase engagement.
Want to create a points or cashback program?
Smartbis structures the experience for brands that want to turn every purchase into a continuous relationship.