Cashback and referral to bring customers back after purchase.
Cashback program that drives customer loyalty with marketing automation.
Summary: The program combines Cashback with loyalty features and relationship automations. Automation brings greater effectiveness in communication with customers, enhancing the user experience.
A program connected to the client's real routine.
A pharmacy network focused on selling health and personal care products. Loyalty and repeat purchases.
Customers receive 5% Cashback on each purchase and can obtain a voucher for each credited amount.
The project replaces one-time campaigns with continuous relationship.
The case shows the program's goal, logic, and client experience without revealing internal metrics.
Maintain customer loyalty in a market where purchases are recurrent and trust is crucial. The Cashback program allows customers to accumulate benefits and promotes communication through marketing automations.
How it works for the client.
The page translates the program flow into a clear, public narrative without feeling like an internal manual.
Next steps of the program.
Automation is vital to maintain contact with customers.
Cashback programs can increase user loyalty in health segments.
Referring new customers can be a good strategy to increase the base.
It is important to keep the program mechanics simple.
Consider adding new benefits to increase program attractiveness.
Want to create a points or cashback program?
Smartbis structures the experience for brands that want to turn every purchase into a continuous relationship.