Simple points to make customers return more frequently.
Discover how BODY AFILIADOS implemented an effective points program.
Summary: The program achieved high engagement among participants, reflecting an increase in usage frequency and interest in health and well-being.
A program connected to the client's real routine.
Specialized retailer in food and wellness products. Build customer loyalty and encourage ongoing personal care through rewards.
Customers earn 3 points for every R$1 spent, using points for exchanges in benefits.
The project replaces one-time campaigns with continuous relationship.
The case shows the program's goal, logic, and client experience without revealing internal metrics.
Maintain customer presence with incentives that encourage frequent purchases in a growing health market. Implementation of a points program that rewards purchases and stimulates frequency through a gamification system.
How it works for the client.
The page translates the program flow into a clear, public narrative without feeling like an internal manual.
Next steps of the program.
Gamification can increase engagement
Tangible rewards contribute to loyalty
Regular communication is vital to keep the customer informed
Explore the inclusion of marketing automation to personalize communications and increase engagement.
Want to create a points or cashback program?
Smartbis structures the experience for brands that want to turn every purchase into a continuous relationship.