Cashback and referral to bring customers back after purchase.
The program combines Cashback with loyalty features.
Summary: The program increased loyalty, allowing for closer monitoring of treatment progress and customer return.
A program connected to the client's real routine.
Wholesale trade of dental products. Encourage repeat purchases and customer loyalty.
Customers earn 3% cashback on each purchase, which can be used in future transactions.
The project replaces one-time campaigns with continuous relationship.
The case shows the program's goal, logic, and client experience without revealing internal metrics.
Maintain relationships with clients in a high-competition sector demanding quality products. Implementation of a cashback program to stimulate repeat purchases, integrated with voucher and referral systems.
How it works for the client.
The page translates the program flow into a clear, public narrative without feeling like an internal manual.
Next steps of the program.
The importance of a cashback program to encourage recurrence.
How the inclusion of a referral system can expand the program's reach.
The need to maintain clear communication with customers about voucher usage.
Reevaluate the communication of the program's benefits and consider marketing automation to strengthen engagement.
Want to create a points or cashback program?
Smartbis structures the experience for brands that want to turn every purchase into a continuous relationship.