Cashback to turn purchase into ongoing relationship.
The Cashback program offers 2% on purchases, reinforcing loyalty.
Summary: The program combines Cashback with loyalty features, allowing frequent customers to be rewarded, although without specific numbers to validate the impact.
A program connected to the client's real routine.
Cosmetics, perfumery, and personal hygiene retail. Promote customer repurchase and loyalty.
Customers receive 2% Cashback with each purchase, can use vouchers in future purchases, respecting minimum values.
The project replaces one-time campaigns with continuous relationship.
The case shows the program's goal, logic, and client experience without revealing internal metrics.
Operate in a highly competitive market with a need for customer loyalty. Implementation of an automated Cashback program, integrated with Nuvemshop to facilitate management.
How it works for the client.
The page translates the program flow into a clear, public narrative without feeling like an internal manual.
Next steps of the program.
The simplicity in the program mechanics facilitates adoption.
Automation of vouchers can increase customer return rate.
Integration with platforms already used by the customer improves functionality.
Explore new communication strategies to increase customer feedback collection.
Want to create a points or cashback program?
Smartbis structures the experience for brands that want to turn every purchase into a continuous relationship.