Cashback and referral to bring customers back after purchase.
Cashback program that encourages customer loyalty.
Summary: The program has contributed to increasing purchase frequency, but quantitative data are not disclosed.
A program connected to the client's real routine.
Establishment of a retail trade of goods, focusing on food products. Loyalize customers through rewards in the form of Cashback.
Customers earn 2% Cashback on each purchase and can refer friends for additional benefits.
The project replaces one-time campaigns with continuous relationship.
The case shows the program's goal, logic, and client experience without revealing internal metrics.
Maintain customer loyalty in a market where purchase frequency is crucial. Implement a simple and attractive Cashback program that uses referrals and automatic vouchers.
How it works for the client.
The page translates the program flow into a clear, public narrative without feeling like an internal manual.
Next steps of the program.
The importance of a referral system to boost growth.
Voucher automation increases program efficiency.
Clear communication about benefits attracts more customers.
Explore marketing automation to increase engagement.
Want to create a points or cashback program?
Smartbis structures the experience for brands that want to turn every purchase into a continuous relationship.