Cashback to turn purchase into ongoing relationship.
Bom Jesus Card implements a Cashback program with Smartbis.
Summary: The program's implementation has brought advantages in reward management, facilitating relationships with customers, although specific financial results are not publicly disclosed.
A program connected to the client's real routine.
Work in the intermediation and agency of services and businesses in general. Loyalty of customers through rewards in the form of Cashback.
Customers receive 20% Cashback on each purchase.
The project replaces one-time campaigns with continuous relationship.
The case shows the program's goal, logic, and client experience without revealing internal metrics.
Establish an efficient method to reward customers and create a long-term relationship. Development of a Cashback system, where customers get returns for their purchases, simple and effective.
How it works for the client.
The page translates the program flow into a clear, public narrative without feeling like an internal manual.
Next steps of the program.
Clear communication about rewards is essential.
Integration with external platforms facilitates management.
Focus on a consultative relationship improves customer experience.
Reevaluate communication and develop new engagement strategies.
Want to create a points or cashback program?
Smartbis structures the experience for brands that want to turn every purchase into a continuous relationship.