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Points and indications to keep customers close after purchase.

The program combines Points with loyalty resources.

loyalty Points Program Restaurants Engagement Indication

Summary: The program already shows significant adoption, with a considerable number of active participants and a high voucher utilization rate, indicating that customers are responding positively to the proposal.

A program connected to the client's real routine.

Specialized in poke bowls and healthy options. Promote repurchase and increase customer engagement.

Customers accumulate points with each purchase, with a referral system where friends also earn points.

01 1 point for R$1 spent
02 40 points for referring a friend

The project replaces one-time campaigns with continuous relationship.

The case shows the program's goal, logic, and client experience without revealing internal metrics.

Increase visit frequency during low traffic periods and foster repurchase among existing customers. Oahupoke created a points-based loyalty program, encouraging participation through referrals and rewards for spending.

How it works for the client.

The page translates the program flow into a clear, public narrative without feeling like an internal manual.

01
Customer registers in the program. The client quickly understands how to participate and track the benefits.
02
R$1 spent, earns 1 point. This step keeps the journey visible, simple, and connected to the brand relationship.
03
Refers friends and receives extra points after their first purchase. This step keeps the journey visible, simple, and connected to the brand relationship.
04
Customer can exchange accumulated points for rewards. This step keeps the journey visible, simple, and connected to the brand relationship.
05
Satisfaction surveys are regularly collected. This step keeps the journey visible, simple, and connected to the brand relationship.

Next steps of the program.

Including referral benefits increases the customer base.

Simplicity in using the program attracts more participants.

Frequent email engagement helps in retaining customers.

Explore marketing automation to improve communication with customers.

Want to create a points or cashback program?

Smartbis structures the experience for brands that want to turn every purchase into a continuous relationship.

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