Cashback to turn purchase into ongoing relationship.
Cashback program with marketing automations to foster loyalty.
Summary: The proposal improves customer relationships by leveraging integrations to optimize the shopping experience.
A program connected to the client's real routine.
Retail trade of clothing and accessories. Increase loyalty and purchase recurrence.
Customers receive 5% Cashback on each purchase, with vouchers generated after reaching a minimum value at selected locations.
The project replaces one-time campaigns with continuous relationship.
The case shows the program's goal, logic, and client experience without revealing internal metrics.
Compete in a highly seasonal and dynamic sector where repurchase is essential for sustainability. Implementation of a Cashback program that rewards recurrence, along with WhatsApp and Email automations for effective communication.
How it works for the client.
The page translates the program flow into a clear, public narrative without feeling like an internal manual.
Next steps of the program.
Communication automation has a significant impact on loyalty.
Cashback is an effective incentive to increase purchase frequency.
Integrating payment systems makes program management easier.
Expand cashback opportunities and explore new communication channels.
Want to create a points or cashback program?
Smartbis structures the experience for brands that want to turn every purchase into a continuous relationship.