Simple points to make customers return more frequently.

Discover how "Calçadinha", a renowned online shoe store, used the Smartbis Loyalty Marketing loyalty program to enhance the shopping experience of its customers and increase retention through an innovative points system.

Smartbis Box Points

Summary: Discover how "Calçadinha", a renowned online shoe store, used the Smartbis Loyalty Marketing loyalty program to enhance the shopping experience of its customers and increase retention through an innovative points system.

A program connected to the client's real routine.

The program creates a clear reason for the customer to return.

01 Points

The project replaces one-time campaigns with continuous relationship.

The case shows the program's goal, logic, and client experience without revealing internal metrics.

How it works for the client.

The page translates the program flow into a clear, public narrative without feeling like an internal manual.

The customer joins the brand's program. The client quickly understands how to participate and track the benefits.

The purchase or interaction earns points, cashback, or benefit according to the defined rule. This step keeps the journey visible, simple, and connected to the brand relationship.

Smartbis organizes the balance, communication, and redemption. This step keeps the journey visible, simple, and connected to the brand relationship.

The customer makes another purchase with a clear reason to continue the relationship. This step keeps the journey visible, simple, and connected to the brand relationship.

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