Cashback and referral to bring customers back after purchase.
Program combines Cashback with effective relationship automations.
Summary: The program improved the relationship with clients and encouraged the referral of new patients based on the financial return offered.
A program connected to the client's real routine.
Dental prosthesis services. Foster loyalty and encourage treatment recurrence.
Clients earn 1% cashback on each purchase and can refer new clients to receive benefits.
The project replaces one-time campaigns with continuous relationship.
The case shows the program's goal, logic, and client experience without revealing internal metrics.
Maintain loyalty in a sector where treatment recurrence is crucial. Implementation of a cashback program that also rewards referrals, promoting engagement and financial return to clients.
How it works for the client.
The page translates the program flow into a clear, public narrative without feeling like an internal manual.
Next steps of the program.
Referrals can generate significant engagement.
Automating communications helps keep the client informed.
Gamification can encourage participation and engagement in the program.
The cashback is a simple and effective attraction.
Evaluate the inclusion of more benefits and the expansion of automations to further increase engagement.
Want to create a points or cashback program?
Smartbis structures the experience for brands that want to turn every purchase into a continuous relationship.