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Cashback and referral to bring customers back after purchase.

KoroaDentalMais implements a Cashback program to foster customer loyalty.

Cashback Loyalty Dentistry Automation Indication

Summary: The program has promoted interaction and loyalty, but quantitative information cannot be disclosed.

A program connected to the client's real routine.

Wholesale dental products. Loyalty and purchase incentives.

Customers earn 1% of their purchase value as Cashback, which can be used on future purchases.

01 1% Cashback on each purchase
02 Rewarded referral

The project replaces one-time campaigns with continuous relationship.

The case shows the program's goal, logic, and client experience without revealing internal metrics.

Increase customer loyalty in a highly competitive market that requires trust. Implement a Cashback program combined with automations that facilitate contact and engagement with customers.

How it works for the client.

The page translates the program flow into a clear, public narrative without feeling like an internal manual.

01
Customer makes a purchase on the platform. The client quickly understands how to participate and track the benefits.
02
A percentage is generated as Cashback. This step keeps the journey visible, simple, and connected to the brand relationship.
03
Customer is notified by Email and WhatsApp about the Cashback balance. This step keeps the journey visible, simple, and connected to the brand relationship.
04
The Cashback can be used on future purchases. This step keeps the journey visible, simple, and connected to the brand relationship.

Next steps of the program.

Automation in communications improves customer engagement.

Cashback can be a strong motivator for repeat business.

Referral programs can expand the customer base.

Explore new automations and increase communication about the Cashback program.

Want to create a points or cashback program?

Smartbis structures the experience for brands that want to turn every purchase into a continuous relationship.

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