Cashback and referral to bring customers back after purchase.
KoroaDentalMais implements a Cashback program to foster customer loyalty.
Summary: The program has promoted interaction and loyalty, but quantitative information cannot be disclosed.
A program connected to the client's real routine.
Wholesale dental products. Loyalty and purchase incentives.
Customers earn 1% of their purchase value as Cashback, which can be used on future purchases.
The project replaces one-time campaigns with continuous relationship.
The case shows the program's goal, logic, and client experience without revealing internal metrics.
Increase customer loyalty in a highly competitive market that requires trust. Implement a Cashback program combined with automations that facilitate contact and engagement with customers.
How it works for the client.
The page translates the program flow into a clear, public narrative without feeling like an internal manual.
Next steps of the program.
Automation in communications improves customer engagement.
Cashback can be a strong motivator for repeat business.
Referral programs can expand the customer base.
Explore new automations and increase communication about the Cashback program.
Want to create a points or cashback program?
Smartbis structures the experience for brands that want to turn every purchase into a continuous relationship.