Cashback to turn purchase into ongoing relationship.
ECOMEV implements Cashback program with automations to foster loyalty.
Summary: ECOMEV successfully integrated cashback management and automations, which will improve customer relationships over time.
A program connected to the client's real routine.
Retailer of food products. Promote repurchase and customer loyalty.
Customers earn 5% Cashback on each purchase, which is automatically sent as a voucher for future use.
The project replaces one-time campaigns with continuous relationship.
The case shows the program's goal, logic, and client experience without revealing internal metrics.
In the food sector, ECOMEV seeks strategies to increase customer relationship and purchase frequency. The implementation of the Cashback program, which automates voucher delivery and communication via digital channels, facilitates the customer experience.
How it works for the client.
The page translates the program flow into a clear, public narrative without feeling like an internal manual.
Next steps of the program.
Automations contribute to greater engagement.
Cashback can be a good loyalty strategy.
Integration with platforms facilitates program management.
Explore possibilities to expand communication and customize offers for the target audience.
Want to create a points or cashback program?
Smartbis structures the experience for brands that want to turn every purchase into a continuous relationship.