Cashback to turn purchase into ongoing relationship.

Lush Lace Lingerie, known for its sophistication and quality in exclusive lingerie, launched an innovative loyalty program focused on Cashback to strengthen its relationship with customers and increase return rates in its E-commerce.

Smartbis Box Cashback

Summary: Lush Lace Lingerie, known for its sophistication and quality in exclusive lingerie, launched an innovative loyalty program focused on Cashback to strengthen its relationship with customers and increase return rates in its E-commerce.

A program connected to the client's real routine.

The program creates a clear reason for the customer to return.

01 Cashback

The project replaces one-time campaigns with continuous relationship.

The case shows the program's goal, logic, and client experience without revealing internal metrics.

How it works for the client.

The page translates the program flow into a clear, public narrative without feeling like an internal manual.

The customer joins the brand's program. The client quickly understands how to participate and track the benefits.

The purchase or interaction earns points, cashback, or benefit according to the defined rule. This step keeps the journey visible, simple, and connected to the brand relationship.

Smartbis organizes the balance, communication, and redemption. This step keeps the journey visible, simple, and connected to the brand relationship.

The customer makes another purchase with a clear reason to continue the relationship. This step keeps the journey visible, simple, and connected to the brand relationship.

Want to create a points or cashback program?

Smartbis structures the experience for brands that want to turn every purchase into a continuous relationship.

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