Customer buys and disappears
Without a post-sale benefit, the next sale depends on luck, media, or a new promotion.
Loyalty Program
Loyalty program to encourage customers to shop again.
Create cashback, points, vouchers, and automatic messages after each sale to turn occasional buyers into repeat customers.
- Automatic cashback, points, and vouchers
- WhatsApp Marketing at the right time
- Return measured by benefit used
Active program
Rebuy
01
Sale registered
Customer purchases in physical store, e-commerce, ERP, POS, or manual operation.
02
Benefit generated
Smartbis creates cashback, points, or vouchers according to your rules.
03
Customer notified
Automatic messages remind the customer to use the benefit.
Most stores sell but do not create a clear reason for the customer to return.
Manual discount, isolated campaign, and spreadsheet may work once. The problem is repeating this with control, validity, communication, and measurement.
Campaigns are work
Create, send, control validity, and verify usage takes operational time.
Return becomes invisible
Without a report, the store does not know which benefits actually generated repurchase.
The program runs after the purchase without depending on a new manual campaign.
Define the rules
Choose benefit, validity, channels, segments, stores, and usage conditions.
Connect your sales
Use e-commerce, ERP, POS, API, widget, import, or manual operation.
Activate the customer
Smartbis communicates balance, voucher, or reminder via WhatsApp Marketing and email.
Measure repurchase
Track benefits generated, used, expired, and sales recovered.
Everything a loyalty program needs to go from talk to operation.
Cashback
Return part of the value to incentivize the next purchase.
PointsCreate progressive accumulation and loyalty rewards.
Vouchers and couponsGenerate incentives with validity, rules, and usage control.
WhatsApp MarketingNotify the customer on WhatsApp at the right moment without manual operation.
Loyalty AppShow balance, benefits, and rewards in a brand's digital experience.
Digital loyalty cardReplace physical cards with an online experience.
Return reportsSee what has been generated, used, and recovered by the program.
Loyalty works best when respecting each business's purchase cycle.
Repurchase through frequency, replenishment, and recurring purchases.
Benefits for new visits, birthdays, and post-consumption return.
Recurrence in medicines, personal care, and continuous products.
Return on collections, launches, and commercial dates.
A loyalty program doesn’t need to be just another campaign for your team to manage.
The difference lies in turning the sale into an automatic relationship trigger, not into another manual task.
Manual spreadsheet or coupon
Fragile control, limited monitoring, and low scale.
Direct discount
Reduces margin without creating a clear link for the next purchase.
Smartbis
Automatic benefit, communication, and return measurement.
Common questions about loyalty programs.
How does a loyalty program work?
It creates benefits to encourage customers to return. At Smartbis, these benefits can be cashback, points, or vouchers automatically generated after a sale.
Does it work for physical store and e-commerce?
Yes. The operation can use integration, API, widget, import, or manual control, depending on the company's current structure.
Do I need my own app?
No. The customer can monitor benefits and receive messages without the store having to develop an app from scratch.
Is cashback better than a discount?
It depends on the strategy. Cashback tends to better preserve the return logic because the customer receives a reason to shop again.
Create a loyalty program that continues working after the sale.
Activate cashback, points, vouchers, and automatic messages to turn your current base into measurable repurchase.