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Vivi Atacado

Cashback Program For E-commerces Where the Customer wins 0.03% Of Cashback em cada compra. You Clientes You can redeem the accumulated Cashback by accessing the APP and generating a Voucher to be used as a discount on your next purchase.

Vivi Atacado

Success Story: Vivi Wholesale APP

The Vivi Atacado APP is an example of how e-commerces can boost their sales and build customer loyalty through an effective cashback program. Developed to meet the needs of customers who want to get rewards for their online purchases, the program offers a return of 0.03% cashback per purchase.

Program Details

  • Type: Cashback Program
  • Format: Cashback
  • Benefit: 0.03% Cashback
  • Currency: Cashback
  • Plan: Normal - Starter Plan
  • Website: Vivi Wholesale

Program Features

  • Referral Reward: Yes, it offers R$12.50 cashback for both the customer and the guest after the guest's first purchase.
  • Voucher Automation: Not used.
  • Login with Google: Yes.
  • Own Domain: No.
  • Marketing Automation: Yes, through email automation.
  • Website Widget: Not used.
  • Integration with other Platforms: Yes, with Nuvemshop.
  • Gamification or Ranking: Yes, includes Bronze ranking.
  • Satisfaction Survey: Yes.
  • Marketplace Coupons: Not used.
  • Monetization Feature: Not used.

Program Operation

Vivi Atacado customers earn cashback with every purchase they make. To redeem the accumulated amount, they must access the app and generate a voucher, which can be applied as a discount on their next purchase. This process, despite not using voucher automation, maintains a simple and user-friendly interface for the consumer.

Advantages of the Adopted Model

The Vivi Atacado program is advantageous because, despite being on the Starter plan, it already incorporates essential elements of loyalty and incentive, such as the Referral Award and gamification with Bronze classification. In addition, marketing automation through emails helps to keep customers informed about their cashback balance and other offers, increasing the rate of return to the application.

With integration with the Nuvemshop platform, the Vivi Atacado store can reach its customers effectively, using a simple and direct reward system that strengthens the relationship with the customer and encourages new purchases, making the adopted model not only advantageous, but also sustainable for future growth.

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