The Sorvete Cremoso APP has implemented an innovative Cashback Program that uses a points-based approach, known as Cremobits . This system is simple and efficient, ensuring that every purchase made in the app turns into concrete benefits for customers. Learn more about how this revolutionary program works and its benefits.
The model adopted by Sorvete Cremoso focuses on simplicity and effectiveness, directly converting customer loyalty into real benefits. Through the use of automation across multiple communication channels, such as WhatsApp, Email, and Push notifications, engagement is kept high, ensuring that customers are frequently reminded of the value they receive when interacting with the brand.
The addition of a satisfaction survey system allows for constant feedback, which is vital for the continuous improvement of services and products. Despite not using some more complex features, such as gamification or additional monetization, the program compensates with a well-defined strategy that values the customer experience.
This model not only attracts new customers through ease of use and clear rewards but also creates an effective retention cycle, where loyalty is consistently rewarded, ensuring sustainable business growth.