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Lush Lace Lingerie

Cashback Program For E-commerces Where the Customer wins 0.05% Of Cashback em cada compra. You Clientes You can redeem the accumulated Cashback by accessing the APP and generating a Voucher to be used as a discount on your next purchase.

Lush Lace Lingerie

Success Story: Lush Lace Lingerie - Revolutionary Cashback Program

Lush Lace Lingerie, known for its sophisticated and high-quality lingerie, has launched an innovative loyalty program focused on Cashback to strengthen its relationship with its customers and increase the return rate on its E-commerce. This project, made possible by Smartbis Loyalty Marketing , demonstrates a practical and effective approach to loyalty.

Program Overview

  • Type: Cashback Program
  • Format: Cashback
  • Benefit: 0.05% Cashback on every purchase
  • Currency: Cashback
  • Plan: Normal - Unlimited Plan

Program Features

  • Referral Reward: Yes. Customers who invite friends to participate in the Lush Lace Lingerie program receive R$5.00 Cashback, as does the guest, after the first purchase made.
  • Voucher Automation: No
  • Login with Google: Yes
  • Marketing Automation: Yes, the program uses WhatsApp Automation for direct and engaging communication with customers.
  • Website Widget: No
  • Integration with other platforms: Yes, integration with Bling for efficient data management.
  • Gamification or Ranking: Yes, Bronze, Silver and Gold rankings for engagement;
  • Satisfaction Survey: Yes
  • Marketplace Coupons: No
  • Monetization: No

How does it work?

Customers accumulate Cashback when they make purchases in the online store. To redeem the accumulated balance, they access the APP, where they can generate a Voucher applied as a discount on their next purchases. This solution provides a continuous and rewarding experience that encourages loyalty.

Advantages of the Adopted Model

The Cashback model adopted by Lush Lace Lingerie offers several advantages. The percentage of return on purchases encourages repeat purchases and increases customer engagement, while WhatsApp Automation ensures effective and personalized communication. In addition, the integration with Bling optimizes operations management, and Gamification ratings provide a dynamic and competitive experience for customers.

This approach not only attracts new buyers through Referral Rewards, but also improves the satisfaction and experience of current customers, building a win-win purchasing cycle. With this project, Lush Lace Lingerie keeps its customers engaged and increases their loyalty, which is essential for sustainable growth in a competitive market.

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