Welcome to the Indra Moda Indiana loyalty program success story, developed in partnership with Smartbis Loyalty Marketing. This case highlights the implementation of a cashback program for e-commerce, providing customers with a 0.1% return on each purchase. This innovative model uses marketing automation tools, ensuring greater customer engagement and satisfaction.
Indra Moda Indiana ’s cashback program, presented by Smartbis, is designed to encourage customer loyalty through tangible rewards, using automation to optimize the customer experience. The simplicity of the process, from cashback accumulation to voucher redemption, reduces barriers for the customer, encouraging repeat purchases. Integration with platforms such as Nuvemshop makes it easy to implement and manage the program, while marketing automation via WhatsApp, Email and SMS ensures continuous and personalized communication with customers.
With a well-defined structure and automated capabilities, Indra Moda Indiana ’s loyalty program is set to thrive. The combination of direct rewards and intelligent automation enables the company to cultivate a loyal and engaged customer base, which ultimately drives sales growth and long-term success. For more information on how to implement an effective loyalty program, visit the Smartbis website .
