Success Story: Favi Jewelry APP
Discover how the Favi Joias APP is transforming its customers' shopping experience with an innovative Cashback program for e-commerces. This project stands out for its use of intelligent automation and efficient integration, providing an advantageous and simplified shopping experience for its users.
Cashback Program Details
- Type: Cashback Program
- Format: Cashback
- Benefit: 0.1% Cashback on every purchase
- Currency: Cashback
- Plan: Normal - Starter Plan
Resources Used
- Awarded Nomination: No
- Voucher Automation: Yes
- Uses Google Login: Yes
- Uses Own Domain: No
- Marketing Automation: Yes, uses WhatsApp and Email Automation
- Integration with other platforms: Yes, with Nuvemshop
- Uses Website Widget: No
- Uses Gamification or Ranking: No
- Uses Satisfaction Survey: No
- Uses Marketplace Coupons: No
- Uses the Monetization feature: No
How the Cashback Program Works
For every purchase made on the Favi Joias APP, the customer receives 0.1% of the amount in cashback. The accumulated amount can be redeemed through the app, generating a discount voucher for future purchases. This voucher is automatically sent to the customer with a unique and specific code to be used on purchases with a minimum value of R$150.00, and is valid for 60 days.
Why is the Adopted Model Advantageous?
Favi Joias' cashback program is highly advantageous due to the following reasons:
- Customer Loyalty: By offering a cashback on every purchase, customers are encouraged to return and make new purchases, increasing their brand loyalty.
- Efficient Automation: With the automation of vouchers and marketing campaigns via WhatsApp and Email, the rewards process becomes quick and seamless, ensuring that the customer has a positive and simplified experience.
- Integration with Nuvemshop: Integration with the Nuvemshop platform optimizes e-commerce management, allowing for more agile handling of transactions and loyalty, in addition to expanding the program's potential reach.
The strategic use of Smartbis Loyalty Marketing technologies makes the Favi Joias APP a brilliant example of how a smart loyalty program can boost sales and strengthen customer relationships.
