Voga Cosméticos Ltda

Cashback Program For E-commerces Where the Customer wins 0.05% Of Cashback em cada compra. You Clientes You can redeem the accumulated Cashback by accessing the APP and generating a Voucher to be used as a discount on your next purchase.

Success Story: APP Voga Cosmeticos Ltda

Voga Cosmeticos Ltda stood out by implementing an effective Cashback Program for its e-commerce, allowing customers to accumulate and redeem cashback in a simple and automatic way.

Loyalty Program Model

Type: Cashback Program
Format: Cashback
Benefit: 0.05% Cashback on every purchase
Currency: Cashback
Plan: Normal - Starter Plan

Program Operation

When customers make purchases through the Voga Cosmeticos website, they accumulate 0.05% cashback on the value of each transaction. As soon as the accumulated balance reaches a minimum of R$20.00, a voucher is automatically generated that can be used as a discount on the next purchase. To make this even more accessible, cashback is redeemed directly through the Voga Cosmeticos APP, facilitating the user experience.

Resources Used

Referral Reward: Yes. Invite a friend and, after confirming your registration in the program, both of you will receive R$5.00 cashback.
Voucher Automation: Yes. Facilitates the automatic sending of vouchers when the minimum cashback is reached.
SMS Automation: Yes. Keeps customers updated about their rewards and store news.
Login with Google: Yes. Offers practical access to the customer's account.
Integration with other Platforms: Yes. Fully integrated with Loja Integrada.
Satisfaction Survey: Yes. Constantly evaluates customer satisfaction for future improvements.

Why is this model advantageous?

The model adopted by Voga Cosmeticos provides a more attractive and rewarding shopping experience for customers, encouraging loyalty through tangible benefits. The use of voucher automation and SMS improves efficiency and communication, ensuring that customers are always aware of their benefits and updates. In addition, the use of rewarded referrals expands the reach of the program, bringing in new customers through referrals from satisfied users, creating a continuous cycle of growth and engagement.

This formula of automation and personalized rewards makes the program not only thrive but also stand out in the competitive e-commerce landscape, offering a valuable advantage to Voga Cosmeticos in the market.

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